I hardly ever write reviews but this place was amazing. Here I was thinking I may have to buy another car because of a knocking sound coming from my engine. Turns out it was a loose bracket from when Toyota of Denton did an all points inspection. TJ and his team took precious time to figure out the problem with my Hybrid. Yeah a Hybrid. So u know it can get complicated. But they kept me posted throughout their progress. They went above and beyond to make sure the issue was solved by doing a rotation and alignment. Even driving my car overnight. Their customer service was amazing. I didn't feel pressured or ripped off. Toyota of Denton.....I've had a lot of issues with u guys. I like the idea of having an electronic record of services done but you're costing me more money. I'll be going back to Strandes. Thanks guys!
Reading your review of our shop makes us so happy! Thank you for taking the time to share your experience. Your review highlights several key parts of our business; customer service, expertise in hybrid repair, integrity and honesty. We strive for perfection in all aspects of the way we serve our customers and your review let’s us know that we are doing well in some key areas of our operations. TJ is one of our lead technicians and shop managers... we will share this review with him. We look forward to seeing you on a future visit and are absolutely elated that you have referred to us as a dealership alternative. We may be a “mom and pop” shop but we know that we are leaders amongst technology and skill set!
- Strande's Garage